What to do if a user writes to you and offers to conduct a deal outside the bot

Conducting transactions outside our platform is prohibited by the rules of our service since we cannot guarantee the safety of the transaction and there is a risk of losing your funds.

The user who invites you to discuss the terms of the transaction or conduct a transaction outside the service is a violation of the terms of use of the platform and in such cases, we recommend contacting support with a statement of violation @HELP_BITZLATO_BOT or https://support.bitzlato.com