How to find out that a trader has the required number of coins on his account
According to the terms of service, we guarantee the presence of coins on the balance of one of the parties and their blocking at the time of the deal.
When the creator of the ad confirms participation in the deal, the coins on the account of the cryptocurrency seller are automatically blocked until the deal is cancelled or the coins are sent.
Only the person who buys the cryptocurrency can cancel the deal. The buyer has 30 minutes to send funds to the specified bank details and confirm the sending in the service. If no confirmation of payment is received within 30 minutes, the deal will be automatically cancelled.
The deal is considered completed only after the counterparty releases the coins from blocking in favour of the cryptocurrency buyer.
If the seller of the cryptocurrency does not release the coins after confirming the payment, the buyer has the opportunity to open a dispute after 40 minutes from the start of the deal. If you require to start a dispute, you need to describe the whole situation on your part by attaching receipts, screenshots. If within 2 hours after confirmation of payment by the buyer, the seller did not confirm the actual receipt of funds to the account and the buyer did not open a dispute, the deal is automatically cancelled and the coins are unlocked.